Is this an official Ledger website?+
No. This page is an independent educational guide and is not operated by or affiliated with Ledger. Use Ledger’s official website and support center for authoritative instructions and downloads.
Where should I get Ledger Live?+
Visit Ledger’s official website directly and follow its current download instructions for your platform. Avoid third-party download links and verify the site address before installing software.
Does Ledger Live support every crypto asset?+
No. Support depends on the asset, network, device, and current software version. Confirm compatibility in up-to-date official Ledger documentation before transferring assets.
Why do I need a hardware device to confirm?+
The device lets you independently review and approve supported operations. Check transaction details on its display rather than relying only on information shown on a computer or phone.
What should I do if my device is not detected?+
Unlock it, open the relevant app, try another data-capable cable or port, and close competing wallet apps. If the issue continues, use official support guidance for your device and operating system.
Can I share my recovery phrase with support?+
Never. Keep recovery phrases and private keys confidential and offline. Anyone asking for them is not following safe support practice; stop the conversation and consult official security guidance.